Frequently Asked Questions About Ordering Our Dubia Roaches..
Please contact us if you cannot find an answer to your question.
Orders ship Monday-Wednesday during the cold months, usually November-March. This ensures heat packs don't run out over a weekend delay. Orders ship Monday-Friday the rest of the year. No shipping on Post Office holidays.
Orders generally ship the day after they are placed if it is a shipping day, or the first shipping day after they are placed. Current shipping days are Monday-Wednesday. Christmas and New Years weeks orders will only ship Monday and Tuesday.
No, all nymphs are sold unsexed/mixed sexes. Adult females are not available.
Yes, orders are packed with heat packs for warmth in cold weather and boxes are ventilated in warm weather. If temperatures are below 45°f or above 85°f select the hold at post office shipping option for guaranteed live arrival in those conditions.
Final shipping day this year is Dec. 18th. 1st shipping day of 2025 is Jan. 6th. NO orders will ship between those dates. Orders are currently shipping Monday-Wednesday. Orders placed by 10am CST will usually ship the same day.
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